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People watch it [BBB video] and share it with a friend. People have told us that they’ve seen our business being showcased by Better Business Bureau. They can see our BBB Seal and know we’re a business they can rely on. So our BBB video helped us to boost our customer confidence in our services.
Steven T
Watertown, MA
The BBB Accredited Business seals have been very helpful in reinforcing customer trust online as well as for walk in customers. BBB recently created a spotlight video for us, and I think that was fantastic.
Michael D
Sudbury, MA
I use the [BBB] video a lot on my website because people think that we only service black women. But our video helped clear up the misconception because it featured a white woman who experienced medical hair loss.
Nikia L
Hyde Park, MA